14 Day Trial Return Policy:
We will accept returns for refund or exchange in the time stated above on all our items (Except Custom Jewelry,or Engraved Jewelry) in original and sellable condition with a 10% restocking fee. We will not accept returns for refunds or exchanges on items that have been worn, resized, engraved, or altered or damaged in any way. If we perform engraving on an item incorrectly, we will replace that item with corrections. Items will only be accepted if they are returned with all of the original packaging materials and documentation.

There will be absolutely no return, refund or exchange on:

Rings and Jewelry With Diamonds Custom Designed Jewelry (Custom means if you send us a picture to design a ring or request major changes on a current design.) All Jewelry With Custom Engraving

Cancellation Before Shipment:
There will be a 10% cancellation charge on orders that have been processed. Orders are usually processed within 24 hr. of placement.

Exchanging:
We will accept any item (except custom jewelry) for an exchange within 14 days of the receipt of your order. Simply return the item and we will exchange it with your new desired selection. If the purchase price of the original item is less than the new one, we will issue you a gift credit that may be used for future purchases. Shipping charges will be applied to new purchase.

Store Credit:
Shipping charges will be deducted from all store credits given for return merchandise.

Call customer service at (213) 622-7935 in order for us to start the process.

Secure your diamond or jewelry inside the original box.

Make sure to include all original wrapping, packaging and literature in the box.

Send item by placing the original box in a small shipping box and wrap entire box with paper mailing tape (Required for printing of ink stamp on package).

Ship the item to:
Karsian Jewelry
404 W. 7th St #515
Los Angeles, CA 90014

Only ship the item by registered U.S. mail fully insured for the value of the item and request a return receipt for your records. We will give you a notification once we have received your package. If there are any credits due, they will be issued within 2-3 business days from the date the merchandise has been received.
Note: Any unauthorized, improperly packaged, or noninsured returns will be returned to sender

Refunds:
Credits will only be issued to the original account number used for the purchase (No Exceptions). Credits are usually given within 10 business days of the request.